Returns & Exchanges
At EzPac, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our streamlined process ensures a quick and easy resolution for every customer.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and attach it securely to your package.
Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags and protective materials are included inside the box.
Receive Your Refund
After our warehouse team inspects your returned items, we will issue a full refund to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing